SHIPPING RELATED QUESTIONS:
Will they notify me of the shipping date?
What is the average shipping time?
Can I overnight the shipping?
Can I redirect the shipment to another location?
Can I modify my existing order?
Can I redirect the shipment to another location?
What is my tracking number?
I ordered over 18 days ago and still haven’t received it, why?
PAYMENT RELATED QUESTIONS:
Why cannot I see the charge on my account?
Why was I charged when I never authorized the purchase?
Why did I receive a bill from the shipping company?
TECHNICAL QUESTIONS:
Will my product arrive fully assembled?
What should I do if I need service?
I received my order, but some parts are missing (charger, book etc…)
RETURN QUESTIONS:
How can I return my product?
I need some help on my
– electric fat tire tricycle FT-1900
– electric fat tire trike FT-1900X
– electric scooter GTX-L Cadillac
– electric scooter Mobile-Trend
– Scoot-Buddy electric wheelchair
– electric Dutch style cargo trike manual
–electric Dutch style cargo trike display
– electric Ice Cream Trike manual
–electric Ice cream trike display
– electric fat tire tandem bike
– electric fat tire recumbent trike
– parts for electric trike (cozytrike) 
– parts for the FT-1900X electric trike 
– parts for the ERT-36 electric trike 
– parts for the FTR-100 electric trike 
– I need parts for my cozybike
– I need parts for my EMS-48 scooter
– I need parts for my GTX scooter
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