Contact For Existing Customers

Please find the Answer to your Question by clicking it. 

 

Will they notify me of the shipping date?

 

What is the average shipping time?

 

Can I overnight the shipping?

 

Will my product arrive fully assembled?

 

What should I do if I need service?

 

Can I redirect the shipment to another location?

 

Can I modify my existing order?

 

Why cannot I see the charge on my account?

 

Why didn’t I  receive my confirmation number?

 

I ordered over 18 days ago and still haven’t received it, why?

 

I received my order but some parts are missing (charger, book etc…)

 

How can I return my product?

 

Why was I charged when I never authorized the purchase?

 

Why did I receive a bill from the shipping company?

 

What is my tracking number?

 

 

 

I need some help on my

–  electric cozy tricycle

electric fat tire tricycle FT-1900

electric fat tire trike FT-1900X

electric Sonnybike

electric eTravelbike

electric scooter EMS-48

electric scooter GTX-L

electric scooter GTX-L Cadillac

electric scooter Mobile-Trend

recumbent tricycle ERT

Scoot-Buddy electric wheelchair

electric Handcycle

– electric Dutch style cargo trike manual

electric Dutch style cargo trike display

– Power-Buggy scooter

electric Ice Cream Trike manual

electric Ice cream trike display

– electric scooter LuxuryTon

– electric fat tire tandem bike

– electric fat tire recumbent trike

– lightnfold wheelchair

 

 

 

I need parts for my electric trike (cozytrike)

I need parts for my cozybike

I need parts for my EMS-48 scooter

I need parts for my GTX scooter

 

 

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