SHIPPING RELATED QUESTIONS:
Will they notify me of the shipping date?
What is the average shipping time?
Can I overnight the shipping?
Can I redirect the shipment to another location?
Can I modify my existing order?
Can I redirect the shipment to another location?
What is my tracking number?
I ordered over 18 days ago and still haven’t received it, why?
PAYMENT RELATED QUESTIONS:
Why cannot I see the charge on my account?
Why was I charged when I never authorized the purchase?
Why did I receive a bill from the shipping company?
TECHNICAL QUESTIONS:
Will my product arrive fully assembled?
What should I do if I need service?
I received my order, but some parts are missing (charger, book etc…)
RETURN QUESTIONS:
How can I return my product?
I need some help on my
- Cozy tricycle additional help
- Cozy tricycle manual
- FT-1900 fat tire trike
- FT-1900X fat tire trike
- FT-1900X fat tire trike LCD display
- eTravelbike
- EMS-48 scooter
- GTX-L scooter
- GTX-L Cadillac scooter
- Mobile-Trend scooter
- ERT-36 recumbent trike additional help
- ERT-36 recumbent trike LCD display
- ERT-36 recumbent trike manual
- Scoot-Buddy electric wheelchair
- Handcycle, wheelchair attachment
- Dutch style cargo trike manual
- Dutch style cargo trike display
- Power-Buggy scooter additional help
- Power-Buggy scooter manual
- Power-Buggy scooter roof attach
- Ice Cream Trike manual
- Ice cream trike display
- LuxuryTon electric scooter additional help
- Luxuryton electric scooter manual
- Fat tire tandem bike
- Fat tire tandem bike LCD display
- Fat tire recumbent trike additional help
- Fat tire recumbent trike manual
- Lightnfold wheelchair
- HD wheelchair
- Quad electric cycle
Parts
– parts for electric trike (cozytrike) 
– parts for the FT-1900X electric trike 
– parts for the ERT-36 electric trike 
– parts for the FTR-100 electric trike 
– I need parts for my cozybike
– I need parts for my EMS-48 scooter
– I need parts for my GTX scooter
If you need parts for any other product, please send us an email via our Contact Form
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