Contact For Existing Customers

SHIPPING RELATED QUESTIONS:

Will they notify me of the shipping date?

What is the average shipping time?

Can I overnight the shipping?

Can I redirect the shipment to another location?

Can I modify my existing order?

Can I redirect the shipment to another location?

What is my tracking number?

I ordered over 18 days ago and still haven’t received it, why?

 

PAYMENT RELATED QUESTIONS:

Why cannot I see the charge on my account?

Why was I charged when I never authorized the purchase?

Why did I receive a bill from the shipping company?

 

TECHNICAL QUESTIONS:

Will my product arrive fully assembled?

What should I do if I need service?

I received my order, but some parts are missing (charger, book etc…)

 

RETURN QUESTIONS:

How can I return my product?

 

 

 

I need some help on my

–  electric cozy tricycle

electric fat tire tricycle FT-1900

electric fat tire trike FT-1900X

electric Sonnybike

electric eTravelbike

electric scooter EMS-48

electric scooter GTX-L

electric scooter GTX-L Cadillac

electric scooter Mobile-Trend

recumbent tricycle ERT

Scoot-Buddy electric wheelchair

electric Handcycle

– electric Dutch style cargo trike manual

electric Dutch style cargo trike display

– Power-Buggy scooter

electric Ice Cream Trike manual

electric Ice cream trike display

– electric scooter LuxuryTon

– electric fat tire tandem bike

– electric fat tire recumbent trike

– lightnfold wheelchair

– HD wheelchair

 

 

 

 

parts for electric trike (cozytrike)

 

parts for the FT-1900X electric trike   

 

parts for the ERT-36 electric trike

 

parts for the FTR-100 electric trike

 

 

 

I need parts for my cozybike

I need parts for my EMS-48 scooter

I need parts for my GTX scooter

 

 

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